๐Ÿ”งTroubleshooting

How to Fix OpenClaw WhatsApp Connection Issues

Intermediate30-45 minutesUpdated 2025-03-01

WhatsApp integration is one of OpenClaw's most powerful features, but it depends on maintaining a persistent websocket connection and keeping your phone session alive. Issues can arise from expired QR codes, unreachable webhook URLs, session timeouts, or your phone going offline. This guide helps you diagnose and restore WhatsApp connectivity.

Why This Is Hard to Do Yourself

These are the common pitfalls that trip people up.

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QR code expired before scanning

QR code validity window is short, especially on slow connections

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Webhook URL not publicly accessible

Firewall blocking, incorrect DNS, or localhost URL instead of public domain

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Session timeout or expiration

WhatsApp session expires after inactivity or phone disconnects for too long

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Phone disconnected from internet

WhatsApp requires phone to be online periodically to maintain session

Step-by-Step Guide

Step 1

Generate a fresh QR code

Request a new QR code and scan it quickly before it expires.

Step 2

Verify webhook URL is publicly accessible

Ensure WhatsApp can reach your webhook endpoint from the internet.

Step 3

Check WhatsApp session status

Verify the session is authenticated and connected to WhatsApp servers.

Step 4

Verify WhatsApp API credentials

Ensure API keys and tokens are valid and not revoked.

Step 5

Check firewall and network rules

Ensure WhatsApp websocket connections aren't blocked by firewall.

Step 6

Restart WhatsApp bridge service

Force a clean restart to re-establish the connection.

WhatsApp Integration Giving You Headaches?

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Frequently Asked Questions