Our Vetting Process
How we ensure every OpenClaw expert in our network has demonstrated, hands-on experience. No shortcuts, no exceptions.
Application Review
Every specialist who applies to join the OpenClaw Experts network must submit proof of real OpenClaw project work. We verify hands-on experience, not just theoretical knowledge.
Requirements:
- Portfolio of OpenClaw projects (configs, skills, deployment examples)
- Client references or testimonials from previous OpenClaw engagements
- GitHub profile showing OpenClaw contributions or custom skills
- LinkedIn profile with verifiable OpenClaw experience
- skill.md files or ClawHub examples demonstrating skill development expertise
Outcome:
Applications without verifiable proof of hands-on OpenClaw work are rejected. We prioritize quality over quantity.
Technical Screen
Candidates who pass application review proceed to a live technical interview. This 60-90 minute session assesses OpenClaw architecture knowledge, problem-solving ability, and real-world troubleshooting skills.
Topics Covered:
- OpenClaw architecture: Gateway, ClawHub, skills, MCP servers, and agent routing
- Security best practices: API key management, skill permissions, access controls
- ClawHub skill development: skill.md syntax, context management, tool calling
- Troubleshooting scenarios: Debug setup issues, cost anomalies, integration failures
- Platform knowledge: Docker, macOS, Linux setup and deployment patterns
Outcome:
Candidates must demonstrate deep technical knowledge and practical problem-solving ability. Surface-level understanding is insufficient.
Trial Engagement
Before full listing in the expert directory, candidates complete a supervised trial engagement with a real client (provided by OpenClaw Experts). We observe communication, deliverable quality, and professionalism.
Evaluation Criteria:
- Deliverable quality: Does the work meet professional standards? Is it production-ready?
- Communication: Are updates proactive? Is technical jargon explained clearly?
- Documentation: Are runbooks, READMEs, and setup guides comprehensive?
- Timeline adherence: Are deadlines met? Are delays communicated proactively?
- Client satisfaction: Does the client report a positive experience?
Outcome:
Candidates who fail the trial engagement are not listed in the directory. We maintain strict quality standards.
Ongoing Quality Monitoring
Vetting does not stop after listing. We continuously monitor expert performance through post-engagement reviews, client ratings, and periodic quality checks. Experts who fall below standards are removed.
Quality Metrics:
- Client satisfaction scores: Post-engagement surveys rating communication, quality, and professionalism
- Response time tracking: How quickly do experts respond to initial inquiries and follow-ups?
- Completion rate: What percentage of engagements are completed successfully?
- Repeat client rate: How often do clients return to the same expert for additional work?
- Periodic re-vetting: Experts undergo technical re-assessment every 12-18 months
Outcome:
Experts with consistently low ratings or client complaints are removed from the network. Quality standards are non-negotiable.
Verification Tiers
Unverified
Expert has applied but not yet completed the vetting process. Not listed in the public directory.
Verified
Expert has passed application review, technical screen, and trial engagement. Listed in the directory and available for hire.
Certified Expert
Verified expert with 10+ successful engagements, 4.8+ average rating, and 90%+ client satisfaction. Top-tier designation.
Frequently Asked Questions
How long does the vetting process take?
From application submission to directory listing, the vetting process typically takes 2-4 weeks. Application review happens within 3-5 business days. Technical screens are scheduled within 1 week. Trial engagements depend on client availability but generally complete within 1-2 weeks.
Can I see an expert vetting results?
Expert profiles display verification tier (Unverified, Verified, Certified Expert) and key metrics like client ratings, response time, and completion rate. Detailed vetting scorecards are not publicly visible but are available upon request for serious hiring inquiries.
What if an expert underperforms after hiring?
If you experience issues with an expert work quality, communication, or professionalism, contact us immediately. We will review the engagement, facilitate resolution, and if necessary, re-evaluate the expert listing status. Persistent quality issues result in removal from the network.
Do experts pay to be listed in the directory?
No. Listing in the OpenClaw Experts directory is free. We do not charge experts application fees, listing fees, or commissions. Experts set their own pricing and keep 100% of what clients pay them.
Can I apply to become an OpenClaw expert?
Yes. If you have demonstrable OpenClaw experience and meet our vetting criteria, you can apply at /for-experts. We accept applications on a rolling basis and respond within 3-5 business days.
Ready to Work with a Vetted Expert?
Browse our directory of verified OpenClaw specialists or get matched with an expert for your specific challenge.